Privacy policy

Privacy Policy for Prime Source Solutions, LLC

Effective Date: 5/31/24

1. Introduction

Welcome to Prime Source Solutions, LLC ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website (the "Site").

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username and password when you create an account on our Site.
  • Payment Information: Credit card details, billing address, and other payment-related information.

b. Artwork and Product Information:

  • Uploaded artwork files and descriptions for custom products.

c. Usage Data:

  • Information on how you use our Site, including IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To provide customer support and respond to your inquiries.
  • To personalize your shopping experience.
  • To improve our products, services, and website functionality.
  • To communicate with you about our products, services, and promotions.
  • To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, data analysis, marketing, and other business operations.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect information about your usage. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us, and we will take appropriate steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Prime Source Solutions, LLC
sales@pss-prime.com

By using our Site and services, you acknowledge that you have read and understood this Privacy Policy.